Approach 1: Work Procedure Handbook |
Many organizations already have a structured description of their business processes, maybe in the form of a work procedures handbook or a section in their quality assurance policy book. In this case, each business process is typically described only once. Each process has some unique code and a description of detailed steps. Processes are categorized in high-level chapters such as Customer Relationships, Purchases, Orders, Delivery, Quality Assurance. One advantage in this approach is that you can achieve a mapping between existing business process structures and USoft structures using ID codes. You can push this further by actually using handbook texts and USoft Business Rule description texts, or even using the USoft TeamWork repository as the online work procedures handbook. To use this approach in USoft TeamWork:
|